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Privacy Policy

Last Updated: January 19, 2026

1. Information We Collect

CarriersVault collects the following information:

• Account Information: Email address, company name, and billing information when you create an account.
• Usage Data: Information about how you use our service, including scraping history and usage statistics.
• Contact Form Data: Name, email, company, and message when you submit our contact form.
• Payment Information: Processed securely through our payment processor. We do not store credit card details.

2. How We Use Your Information

We use your information to:

• Provide and maintain our service
• Process your transactions and manage your subscription
• Send you service updates and important notices
• Respond to your inquiries and provide customer support
• Monitor usage and enforce subscription limits
• Improve our service and develop new features

3. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party services that help us operate our business (e.g., payment processors, email services)
• Legal Requirements: When required by law or to protect our rights and safety

4. Data Security

We implement industry-standard security measures to protect your data, including:

• Encrypted connections (HTTPS/SSL)
• Secure password storage using bcrypt hashing
• Isolated tenant databases for multi-tenant data protection
• Regular security updates and monitoring

5. Data Retention

We retain your account information for as long as your account is active. Usage records are kept for 6 months for billing and analytics purposes. You may request deletion of your account and data at any time.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your account
• Export your data
• Opt-out of marketing communications

7. Cookies

We use essential cookies for session management and authentication. We do not use tracking or advertising cookies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our service.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@carriersvault.com

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